# Got Questions? Help is Here
**URL:** https://connect.oeglobal.org/t/got-questions-help-is-here/5816
**Category:** Information Desk
**Created:** [September 27, 2023, 8:01pm UTC](https://connect.oeglobal.org/t/got-questions-help-is-here/5816 "2023-09-27T20:01:25Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@OEGconnect](https://connect.oeglobal.org/u/OEGconnect)
#### Post date: [September 27, 2023, 8:01pm UTC](https://connect.oeglobal.org/t/got-questions-help-is-here/5816/1 "2023-09-27T20:01:25Z")
If you need assistance at anytime during OE Global 2023, here is your help desk. Ask any question by replying below or starting a new topic [in the Conference Info Desk area](https://connect.oeglobal.org/c/oeg-2023/info/87).
We have a support team that will be monitoring this help desk before and during the conference. When we reply you should receive a notification indicator posted near your user icon in the top right. And we may likely contact you as a private message in OEG Connect.
For other ways to request help, contact the support staff most quickly via the **Message** button when you [visit our Help center](https://connect.oeglobal.org/g/Help).
And we have a new open chat channel for the conference- [give it a try](https://connect.oeglobal.org/chat/c/oeglobal23/5), the monitors there are pretty lonely 😉
You can also get assistance by sending an email to [connect@oeglobal.org](mailto:connect@oeglobal.org).
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### Author:  [@Michieljong](https://connect.oeglobal.org/u/Michieljong)
#### Post date: [October 16, 2023, 10:16am UTC](https://connect.oeglobal.org/t/got-questions-help-is-here/5816/2 "2023-10-16T10:16:15Z")
Hello,
due to sad personal circumstances, I have not been able to travel to Edmonton for the OE Global conference. I had a scheduled presentation on Tuesday, 3:30 PM:
[
Creating Local Capacity and Support for Open Education Through a Grassroots Initiative](https://oeglobal2023.sched.com/#)
I would like to let the organisation and the participants know that I will not be able to give the presentation and that my co-author is also not available to give thje presentation unfortunately. I have e-mailed [conference@oeglobal.org](mailto:conference@oeglobal.org) as well. With kind regards,
Michiel de Jong
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### Author:  [@OEGconnect](https://connect.oeglobal.org/u/OEGconnect)
#### Post date: [October 16, 2023, 7:28pm UTC](https://connect.oeglobal.org/t/got-questions-help-is-here/5816/3 "2023-10-16T19:28:18Z")
We are sorry to hear this news! We will modify the schedule. You are welcome to share any information about your topic here in OEG Connect.